Educational Technology Specialist

Apply now Job no: 492683
Work type: Administrative Faculty Full Time
Location: Golden
Categories: Information Technology

Position Title: Educational Technology Specialist
Job Description: This position designs and administers digital learning technologies and integration with audio-visual systems within the division of Computing, Communications and lnformation Technology (CCIT) in support of academic and instructional needs. This position will be aware of emerging practices in educational technology within higher education and works with administrative and academic departments across campus to help facilitate integration of current and future technologies into our academic environment. The position requires a thorough understanding of the requirements of the curriculum as well as the underlying technology in order to advise the campus community how to best integrate new technologies. This position will provide primary technical support for the campus Learning Management System and integration working with our instructional design team, faculty, staff and administration. This position assists in architecting and administering the digital learning spaces throughout campus.
  • Support general and specialized instructional technologies across campus. This may include projection systems, audio systems, annotation systems, podium systems, integrated physical classroom KVM systems, customized classroom technology control systems, student feedback response systems, etc. Educate and assist the user community with such systems'functionality and use. Perform on-site troubleshooting and repair to correct instructional technology failures. Research new innovative instructional technologies and facilitate integration into campus infrastructure.
  • Provide knowledgeable technical support of campus learning management system (currently Canvas by lnstructure). ldentify, test, and assist with the integration of other learning technologies (e.g. external learning resources) into the LMS system. Work with other campus academic support staff, faculty, and others as necessary in identifying opportunities to enhance the online learning experience from a technical and user-interface perspective.
  • Provide limited user services and consulting support with PC- and some Unix-based networked computers, tablets, printers, scanners, and other related hardware, operating system software, and software applications (spreadsheets, FTP, Web browsers, CAD, GlS, etc).
  • Provide digital technologies classroom support and participate in special projects as needed. 
Minimum Qualifications:

Baccalaureate degree required, preferably in computer science, instructional design/technology or closely related field. lndividuals without a degree may be considered if they demonstrate possession of substantially the same knowledge level as found in a degree, but have attained the advanced knowledge through a combination of work experience and intellectual instruction.  Must have experience working with technology software and peripheral integration into the learning environment; experience with learning management systems, preferably Canvas; experience in a customer support role requiring strong interpersonal relations skills to interact with a diverse client base; advanced written and oral communication skills; and experience with flipped classroom teaching concepts.  Must also possess demonstrable experience leveraging and technical support of digital technologies in an academic environment in support of teaching and learning and demonstrable ability to learn and support new learning technologies.

Preferred Qualifications:
  • Experience working in higher education 
  • Experience with multiple classroom technology device integration at an enterprise level
  • Demonstrable ability to troubleshoot software and hardware failures using tools like Orca and Process Monitor
  • Understanding of audio/visual technologies, including video conferencing, lecture capture, annotation boards and digital signage
  • Demonstrable experience with LTI integration into LMS systems
Department Description: Computing, Communications, and Information Technologies (CCIT) provides information technology services and support to meet the instructional, administrative, and research needs of the Colorado School of Mines. CCIT manages and operates central academic and administrative technology infrastructure and systems including learning technologies, enterprise systems, business and administrative systems, as well as servers, storage and the voice/data networking infrastructure. CCIT also provides research support services including three High Performance Computing platforms. In addition to providing key infrastructure and technology platforms, services provided to the campus community include e-mail, wired and wireless network operation and support, phone services, server and network security, volume and site licensing of software, videoconferencing, online student services, and support for Mines learning management system (Canvas). CCIT's Client Services and Support Team, which includes the Technology Support Center, provides customer-focused technical assistance and support through a centralized Help Desk.
How to Apply: Applicants will be asked to complete an online application (personal information, demographic information, references, veterans status) and upload a resume and cover letter (required).

Starting salary will be determined by the qualifications of the selected applicant balanced with departmental budget availability, internal salary equity considerations, and available market information. Salary is expected to be in the range of low to mid 60's per year.  Mines provides an attractive benefits package including fully paid health and dental insurance. Part of Mines' mission is to create a family-friendly environment supported through our dependent tuition benefits, parental leave benefits, and dependent care assistance plan, as well as in special events, camps, and programming. For more information visit:

Background Investigation Required: Yes

Advertised: Mountain Standard Time
Applications close:

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