Associate Director of Residence Life for Operations and Facilities

Apply now Job no: 493491
Work type: Administrative Faculty Full Time
Location: Golden
Categories: Residence Life

Position Title:

Associate Director of Residence Life for Operations and Facilities

Job Description: Under the general supervision of the Director of Housing & Residence Life, the Associate Director of Residence Life for Operations and Facilities is responsible for managing the Department's operational functions and facilities management, maintaining the inventory control system, including residential furniture and building maintenance projects. The Associate Director provides leadership, strategic planning, and oversight of daily housing operations in support of custodial services, facilities management, security and building planning. This position develops occupational readiness efforts for new and existing buildings. This position is also responsible for coordinating purchasing activities,  collaborating with campus departments such as Facilities Management and Design and Capital planning, representing Residence Life on building projects, acting in the best interest of students and Student Life, and providing administrative leadership to the department. This position has primary responsibility for coordinating efforts for all facilities needs and initiatives within the department, communicating information to stakeholders and campus partners, as well as general operations. The Associate Director of Residence Life for Operations and Facilities is a highly visible member of the university community who interacts across divisional lines and works collaboratively with many segments of the university through education, consultation, advisement and referral. The Office of Residence Life at Colorado School of Mines support a range of living environments from traditional residence halls and Fraternity and Sorority houses to apartments housing undergraduate, graduate students and families. We oversee over 33 buildings and house 1700+ students. Mines residence life is growing and will open two new buildings in fall of 2020 that will increase our housing by 700 students. The Associate Director will play a critical role in planning for and implementing operations for these new and our existing buildings.

Housing Facilities Operations and Management 

  • With the Director of Residence Life, lead the development and implementation of operational strategies including immediate, short-term, and long-term planning to ensure all residential facilities meet the needs of students and the department of Facilities Management.
  • Working closely with Residence Life Coordinators to support day-to-day operations, resolve building-related issues, respond to facility emergencies, and ensure routine maintenance plans are achieved is an ongoing priority.
  • Works with internal and external partners, staff and students to create residential enhancement proposals and manage the implementation of approved plans, protocols and programs. Manage and direct all functions related to security in the residence halls including electronic key box access, security cameras, and desk operations.
  • Respond to emergency and crisis situations that pertain to students and Residence Halls and Apartment Housing facilities. Serve as a backup on-call to the Residence Life Coordinators for facilities related questions, emergencies and follow-up for the Residence Life Office and Student Life Division. The situations usually occur on campus on evenings and weekends, as well as during the typical workday.

Budget & Fiscal Management

  • In coordination with the Director, determine distribution of the allocated funds for the Residence Life and Housing department.
  • Assure that the internal budget management strategy of funding and revenues will continuously provide the necessary resources to accomplish Housing and Residence Life goals and mission, within policies and expectations of Finance and Administration.
  • Make decisions on budget management strategy and practice for facilities and maintenance of residential buildings.
  • Analyze accounting or budget problems and decide when it is necessary to consult the Controller, Budget Director, and/or Student Life budget analyst.
  • Run existing reports, design new ones, and customize them as needed.  The sources for the reports are: Starrez, Banner system, Cognos system, individual Excel reports, and other data extracted from various fiscal documents. This would include database spreadsheets and report generating skills.

Collaboration and Supervision

  • Hire, train, supervise, advise, and evaluate student staff as needed to support the efforts of maintaining inventory, planning for summer housing and supporting overall operations efforts.
  • Serve as an administrator of the Starrez Housing software system, monitor the system functions, help with problems, and facilitate contact with the vendor.
  • Negotiate new purchases and manage the software upgrades with input from Assistant Director for Occupancy Management.

Other duties as assigned or required (including but not limited to)

  • Serve on departmental and university wide committees and task forces as assigned.
  • Residence Life is a 24 –hour operation; the Associate Director must be available to provide support for off-hours, weekends and/or holidays as required.
  • Participate in all Residence Life programs, orientation programs and campus specialty weekends. This could include meeting with students to plan and/or attend events on campus on evenings and weekends, as well as during the typical work day
  • Perform miscellaneous job-related duties as assigned by the Director of Housing and Residence Life.

Full Position Description: Download File Associate Director for Facilities and Operations PD.pdf

Minimum Qualifications:
  • Bachelor’s degree 
  • A moderate amount of progressively responsible professional experience in housing administration and residential facilities 
  • Experience managing the workflow in a fast-paced office environment with tact and diplomacy.  
  • Demonstrated ability to relate to individuals and groups with widely varying backgrounds, perspectives, education, and skills
  • Demonstrated experience with the use of technology, including database management, in support of the business functions in a client centered setting
  • Demonstrated commitment to advocacy for diversity and social justice
  • Budget development and management experience
  • Strong interpersonal and communication skills, both written and verbal
  • Ability to proactively anticipate needs
  • Ability to collaborate with a diverse population of student, staff, and faculty in a higher education setting
  • Technical experience and demonstrated skill with software such as Starrez, Banner, and other software related to the management housing and finance.
  • Demonstrated skills in problem solving, crisis intervention, planning, and staff development.
  • Demonstrated skill at both working independently and as part of a team.
  • Proficiency with Microsoft Word, PowerPoint, Outlook, and Excel required.
Preferred Qualifications:
  • Master’s degree in college student personnel, higher education administration, business administration, or related field with a combination of education and experience
  • Successful knowledge of and experience with planning, organizing, and managing facilities and/or construction, custodial services, building repair and maintenance, security and safety issues, business operations, budgets, and staff
How to Apply: Applicants will be asked to complete an online application (personal information, demographic information, references, veterans status) and upload a resume and cover letter (required). References will not be contacted until later in the selection process and you will be informed before that contact is made.
Total Rewards: Starting salary will be determined by the qualifications of the selected applicant balanced with departmental budget availability, internal salary equity considerations, and available market information. Mines provides an attractive benefits package including fully paid health and dental insurance. Part of Mines' mission is to create a family-friendly environment supported through our dependent tuition benefits, parental leave benefits, and dependent care assistance plan, as well as in special events, camps, and programming. For more information visit:
Background Investigation Required: Yes

Advertised: Mountain Standard Time
Applications close: Mountain Standard Time

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