Director of the Project and Change Management Office

Apply now Job no: 494138
Work type: Administrative Faculty Full Time
Location: Golden
Categories: Information Technology

Position Title: Director of the Project and Change Management Office
The Opportunity:

The role of the Director of the Project and Change Management Office (PCMO) is to establish a vision, direction, and plan for the functions of the Project and Change Management Office. The Director will lead and mature Mines Information and Technology Solutions (ITS) Department’s capability for project delivery, with the objective of delivering project with more transparency and increasing project management skills across ITS and the institution. This position will be focused on maturing the following capabilities for the ITS Department for the benefit of the Mines stakeholders: Portfolio Management, Governance, Resource Management, Project Management, Organizational Change Management/Readiness, and Business Process Transformation. They will lead the PCMO in establishing organizational change management services (processes, standards. Implementation of project management practices, and monitoring of projects; and lead the development and execution of structured change management strategy across the portfolio of projects, applying industry leading practices. The Director of PCMO is also responsible for the planning, development, management and implementation of system wide projects and change management strategies and plans for Mines transformational projects and change initiatives in support of the Mines mission. This role expands on the vision to support the necessary behaviors and competencies that drive standardization of practices and successful adoption of new processes, technology, and tools across Mines. The PCMO Director will identify behavior modifications required of the change effort, lead the creation and selection of the change management methods and techniques, and lead a team to execute strategies and plans, managing stakeholder resistance to ensure successful adoption and usage of the new processes and technology. This involves collaboration and partnership with Mines leaders, business unit partners and campus stakeholders to promote understanding of the business objectives and value of the project/initiative and create a coalition of champions for the change. In partnership with project managers, the Director of PCMO ensures that the change management tasks and milestones are integrated into the overall project/program plan.


Strategy, Planning, Designing and Developing Project Management and Change Management Frameworks in Support of Individual Projects:

  • Set the goals and provide direct oversight to the planning, design, development, implementation, and quality assurance of the Project and Change Management team's operations and project work assignments.
  • Serve as an expert and leader in change management best practices and provide internal consultative services to Mines stakeholders.
  • Champion and lead the effort to expand change leadership and change management competencies and skills within Mines.
  • Develop a Mines IT Change Leadership and Change Resiliency program to build change leadership and change management as a core competency across IT and the Mines Campus.
  • Provide change management SME to projects to set an example and prove the value, leveraging the buying power of working with change partners for augmenting staff when needed, and to change the culture to view change management as a integral part of project implementations.
  • Design, develop and deliver system wide training, ensure continuous improvement, promote the value and understanding of change management, and partner with project management.
  • Develop KPI's and metrics as they apply to the measurement of change management effectiveness and/or the progress of change initiatives; develop and manage dashboard reporting or scorecard.
  • Develop and implement project strategies that align with the Mines mission through communication and collaboration with project stakeholders.
  • Lead the PCMO and system wide teams in the development of core change management deliverables including Change Management Strategies and Plans, Organizational Assessments, Stakeholder Analysis, ADKAR Assessments, Communications Plans, Coaching Plans, Training Plans, Sponsor Roadmap, Stakeholder Impact Assessments, Resistance Management Plans, Change Impact Assessments, Change Reinforcement Plans.

Operational Management and Support:

  • Lead cross-functional or matrix teams of change management, communications and training experts integrating activities into a cohesive change management, communication and training strategy/plan.
  • Lead the continuous improvement of change management frameworks and disciplines necessary to support a PCMO.
  • Contribute to the PCMO goal of growing specialized skills system wide by leading, consultation, teaching and mentoring PCMO, ITS, Mines campus leadership and staff on change management, standards, processes and tools.
  • Work with Project Managers and project sponsors to highlight and address at-risk projects and associated resource issues.
  • Develop and maintain a project portfolio that includes strong reporting and dashboard functionality in order to support institutional decision-making processes.
  • Review budget proposals and recommend subsequent changes where necessary.
  • Design, develop and deliver training to campuses and assist campus with developing and implementing change management best practices.

Supervision, Personnel Management, and Staff Development:

  • Coach managers in their roles of communicator/advocate/coach/resistance manager/liaison as they help their staff through transitions
  • Coach and mentor project managers and business analysts in change management and communications best practices and the integration of project management and change management.
  • Lead, manage, and mentor a team of PCMO staff and help identify and enact practices that will help the team continue to grow in its vision, mission, and purpose of 1) developing and maintaining an integrated project and change management strategy and roadmap, 2) develop change management skills & increase change leadership and resiliency across our IT organization and the Mines Campus as a whole, and 3) create and manage the standard for change management for the IT and Mines.
  • Mentor staff for talent development.
Minimum Qualifications:
  • A bachelor's degree in the field of business administration, or a related and relevant field of study.
  • Significant amounts of direct professional work experience in an IT project management capacity, including all aspects of the project management lifecycle.
  • Significant experience leading large-scale, complex project Management and Change initiatives using project management, change management and communication best practices.
  • Strong process orientation and familiarity with project management approaches, frameworks tools, software and or vendor solutions that support phases of the project lifecycle.
  • Detailed understanding and knowledge of change management principles, methodologies and tools.
  • Experience in developing and deploying project best practices, policies, procedures, and processes.
  • Experience creating and leading communication and change management plans.
  • Must possess the ability to understand and articulate the complexity of business processes, and build/develop practical communications plans based upon those needs.
  • Knowledge and experience with large-scale technological implementations such as ERP systems and SaaS cloud based solutions.
  • Must be able to effectively work in a fast-paced, constantly evolving environment and exhibit excellent multi-tasking skills.
  • The ability to effectively influence stakeholders, project teams and to be well-skilled in both oral and written communication is required.
  • Minimum of 5 years of experiences in supervisory positions. Ability to effectively manage and motivate teams including the ability to constructively give and receive performance feedback.
Preferred Qualifications:
  • Master's degree in business administration or a related area is preferred or an equivalent combination of education and experience;
  • PMI and or PMP Certification
  • Experience with Agile Project Management Methodologies
  • Experience working with a Project Portfolio Management tool like TeamDynamix
  • Demonstrated experience with project resource and capacity planning
  • 6 + yrs. project management experience in a large organization environment (preferably higher education institution)
  • Change management certification 
  • PROSCI Change Management Practitioner certification and Prosci Train the Trainer certification
How to Apply: Applicants will be asked to complete an online application (personal information, demographic information, references, veterans status) and upload a resume and cover letter (required). References will not be contacted until later in the selection process and you will be informed before that contact is made.
Total Rewards: Starting salary will be determined by the qualifications of the selected applicant balanced with departmental budget availability, internal salary equity considerations, and available market information. Mines provides an attractive benefits package including fully paid health and dental insurance. Part of Mines' mission is to create a family-friendly environment supported through our dependent tuition benefits, parental leave benefits, and dependent care assistance plan, as well as in special events, camps, and programming. For more information visit:
Background Investigation Required: Yes

Advertised: Mountain Standard Time
Applications close: Mountain Standard Time

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